Questions & Answers

CONSULTATIONS

Question: Do you offer free consultations?
Answer: Yes. We offer complimentary consultations to help you explore your options, understand the scope of your project, and determine the best path forward.

Question: What happens during a consultation?
Answer: We discuss your goals, evaluate the space, answer questions, and provide professional guidance. Our consultations are informative and pressure-free.

DESIGN & PLANNING

Question: Do you provide design services?
Answer: Yes. For projects that involve layout changes or more complex planning, we provide 3D models to help you visualize the design before work begins.

Question: Will I be able to see the design before committing?
Answer: Absolutely. When 3D modeling is part of the project, you’ll be able to review the proposed layout and make informed decisions before moving forward.

PERMITS & COMPLIANCE

Question: Do you handle permits?
Answer: Yes. You have the flexibility to choose whether we guide you through the process or let us handle the acquisition of permits and inspections on your behalf.

Question: When is a permit required?
Answer: Permits are typically required for structural changes, plumbing, electrical, or any work that impacts the core structure of the home. We evaluate this during the planning phase and file permits when necessary.

PAYMENT & FINANCING

Question: What payment methods do you accept?
Answer: We accept checks, credit cards, wire transfers, and cash.

Question: Do you offer financing?
Answer: Yes. Financing is available through a third-party provider integrated with QuickBooks, allowing qualified clients to finance their projects.

Question: Are there fees associated with certain payment methods?
Answer: Credit card payments include a processing fee of 3.9%. Wire transfers processed through the bank include a 2.5% fee.

PROJECT READINESS

Question: What do I need before getting started?
Answer: You don’t need finalized plans to begin. Most projects start with an idea, a conversation, and a walkthrough of the space.

Question: How do I know if my project is feasible?
Answer: That’s part of our job. During the consultation, we help assess feasibility, scope, and next steps based on your goals and your home.